Soft Skill Programme

Program Overview

Training presents a prime opportunity to expand the knowledge base of all employees, but many employers find the development opportunities expensive. Employees also miss out on work time while attending training sessions, which may delay the completion of projects. Despite the potential drawbacks, training and development provides both the company as a whole and the individual employees with benefits that make the cost and time a worthwhile investment.

Most employees have some weaknesses in their workplace skills. A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks. Providing the necessary training creates an overall knowledgeable staff with employees who can take over for one another as needed, work on teams or work independently without constant help and supervision from others.

An employee who receives the necessary training is better able to perform her job. She becomes more aware of safety practices and proper procedures for basic tasks. The training may also build the employee’s confidence because she has a stronger understanding of the industry and the responsibilities of her job. This confidence may push her to perform even better and think of new ideas that help her excel. Continuous training also keeps your employees on the cutting edge of industry developments. Employees who are competent and on top of changing industry standards help your company hold a position as a leader and strong competitor within the industry.

A structured training and development program ensures that employees have a consistent experience and background knowledge. The consistency is particularly relevant for the company’s basic policies and procedures. All employees need to be aware of the expectations and procedures within the company. This includes safety, discrimination and administrative tasks. Putting all employees through regular training in these areas ensures that all staff members at least have exposure to the information.

  • Training officer
  • Manager
  • Understand the systematic approach to training and development.
  • Learn the process of training needs analysis.
  • Identify the right methods and techniques in conducting the training needs analysis.
  • Analyse the data collected accordingly.
  • Recommend appropriate training solution in fulfillment of the requirements.

    Participant will be able to:

  • Conduct a comprehensive and continuous analysis to determine company, department and individual training needs.
  • Identify and recommend training and development needs and priorities which contribute to organisational effectiveness.
  • Training material : English language
  • Lecture : Malay and/or English language
  • Activities
  • Q&A
  • An Overview of a Systematic Approach to Training and Development
  • An Introduction to Training Needs Analysis
  • The Teaching Structure
  • Method used in Gathering Data for Analysis of Training Needs
  • Analysis of Training Needs Identifications Data
  • Recommending Action and Presenting Persuasive Presentation

In-House Training