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Soft Skill Programme

Program Overview

In any team, there will be decisions to be made and problems to be solved. Learn a “how-to” process for solving compelling problems within and outside your team! This unique seminar invites you to bring at least one in-depth problem or decision you are grappling with and map out an implementation plan that meets your objectives. You will learn how to creatively brainstorm solutions, face obstacles from a whole new perspective and discover how to effectively use a step-by-step process to achieve greater results.

  • Supervisor / Executive / Manager who are looking for effective problem-solving process
  • Solve problems and implement solutions.
  • Define problems clearly and set unambiguous standards for solutions.
  • Identify underlying causes for problems.
  • Evaluate feasibility of solutions in terms of business merit.
  • Choose the best solution from available alternatives.

    Participant will be able to:

  • Develop a plan to improve decision making ability and problem solving skills.
  • Describe ways to foster creativity.
  • Discuss the importance of implementation and monitoring in problem solving.
  • Training material : English language
  • Lecture : Malay and/or English language
  • Activities
  • Q&A
  • Overview of Workshop and Problem-Solving and Decision Making Model
  • Selecting and Defining Your Problem
  • Determining Cause
  • Creativity to Generate Better Solutions
  • Blinders and Brainstorming
  • Selecting and Implementing the Best Solution

In-House Training